11 Tap to set up the resident iPad
For lifestyle/activity coordinators — every screen in the order you’ll meet it, with arrows showing where to tap.
Well Engaged is an engagement & participation tool, not a clinical, diagnostic or screening device. Participation records support family communication and quality evidence.
The first time Well Engaged opens you choose the device’s job. For the lounge iPad, tap the resident-kiosk card. (Your own iPad or computer takes the Staff sign-in door instead.)
1From your administrator sign-in, create a new device for your facility — that mints a QR code. Scan it (or paste the code) here. Codes are single-use and short-lived: if it’s rejected, mint a fresh one.
12The enrolment QR is minted in the Well Engaged admin web panel on your own computer: sign in as an administrator, open Devices, add a device for your facility, and the QR appears on screen — hold the iPad’s camera up to it (or copy the code). Each QR works once and expires quickly.
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A 4–6 digit PIN that stays on this device. Staff enter it to start a resident’s session and to reach settings — share it with staff, never residents.
1This is where the iPad lives all day. Each resident of your house has a photo card — a session starts by tapping it.
12A quick PIN entry keeps each resident’s sessions and family photos private to them. Enter the PIN and hand the iPad across.
12A quick visit, a good session, or a big day out — then activities begin, one at a time, nothing timed.
12Every session plants a flower in the resident’s own garden — a warm, wordless picture of how they’re going. Lovely to show families.
From the resident home screen, tap Staff settings and enter the PIN.
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1Your own staff email and password. When you sign out later, the iPad returns to the resident home screen with its enrolment intact.
1Your working view: today’s numbers, a ready-made group session idea, family feedback, and upcoming events with an add-event form.
1Scrolling down: the newsletter drafter, big-screen trivia, and the group-activity quick-log all live on this one page.
123Name the activity — “Singalong”, “Planting bulbs” — then tap 1–5 beside each resident who took part. The name is required first: it’s exactly what families read in the newsletter and what the quality reports record. The Finish activity button under the roster wakes up once someone’s rated; press it when everyone who joined in has a rating and a green “✓ All saved” note appears right beside it as the form clears for the next activity. (Every tap saves the instant you make it, so nothing is lost if you’re called away mid-round.)
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1Tap any resident’s name to reach their page: interests, family contacts (send portal invitations from here), photo consent, and the newsletter-photos consent card with its annual review reminder.
121. Open the resident’s page and find the family contact under Family contacts. 2. Switch OFF “Receiving updates” beside that person — their portal access stops immediately (they cannot sign in, live visits end, and unused invitation links die), while other family members are untouched. 3. Switch it back ON to restore access; send a fresh invitation if their old link has expired. 4. If the resident (or their substitute decision-maker) withdraws consent for family involvement altogether, record it in your consent register — that cuts every family member’s access at once, and re-granting consent brings it back.
1The draft is pre-filled from the week’s named activities, moments and events. Add your title, welcome note and photos; pick one of three looks. Print and Email stay off until you tick the photo-consent confirmation.
12Mirror the iPad to your Apple TV (Control Centre → Screen Mirroring), pick a pack, and host. New monthly packs appear here automatically once published.
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1The Quality tab shows participation coverage and engagement trends, and generates two PDF reports on demand. Both open in-app for review, then print or share.
1The accreditation-facing record, generated facility-wide or for a single resident. Cover page: facility, date range, who requested it, generation time and job ID (every pack is traceable). Section 1 — participation across the six ACQSC daily-living categories: sessions, hours, residents and average engagement per category, with share bars. Section 2 — individualised records per resident: 7.1(a) how activities were matched to their documented interests; 7.1(b) the full session log — date, type (group sessions are named, e.g. “Group — Music circle singalong”), category, duration, star engagement rating, and the staff note verbatim; 7.1(c) variety of meaningful activity; 7.1(d) family involvement. It closes with the engagement-rating legend, an attestation paragraph and signature lines for the Lifestyle Coordinator and Quality Manager. Section 3 — weekly participation trends; Section 4 — family involvement; Section 5 — community events; Section 6 — continuous improvement actions; Section 7 — about this pack (residents are identified by preferred name only; no room or location appears in individual records).
The internal administration/board document, always facility-wide. Facility snapshot: documented sessions, how many active residents met the 3-sessions-a-week target in the final week, average engagement, group/individual split. Activity mix across the six categories. Group activities this period — each activity BY NAME with times held, attendances and average engagement (unnamed legacy sessions are aggregated and labelled). Per-resident participation — name, room, session count, average engagement, last session, with departed residents flagged. Community & events and residents on leave. Continuous improvement — insights from the engagement data with actions and status. Both reports carry the intended-purpose footer and are generated from participation records only.
• Re-enrolment: if the app is deleted and reinstalled it forgets its enrolment — repeat Step 2 with a fresh QR. • Change the PIN in Staff settings if it spreads too widely. • The consent register is only as good as what you record on the resident pages. • A sync banner shows if data is stale — check Wi-Fi first, then your IT contact.